Sales via the Internet are regulated in Articles 50 to 68 ( "distance contracts")of Leg. 206/2005 (Consumer Code). This legislation provides for the consumer the right to terminate the contract or proposed contract, guaranteeing the right to return the product purchased and the reimbursement of expenses incurred. The right of withdrawal does not apply to audiovisual products and computer software were unsealed by the consumer.
The right of withdrawal can not memorize options be exercised if the product is not intact, namely:
The right of withdrawal subject to the following conditions:
In the case of decadence of the withdrawal right, for not following the above conditions, Muto 192 S.r.l. provveder return to sender the property purchased by charging the same shipping costs.
The right of withdrawal reserved exclusively for consumers (individuals who purchase goods for purposes not related to his activities professional, trade or business, or does the purchase by indicating in the order form a reference to VAT), so there can memorize options It is exercised by legal persons and natural persons acting for purposes relating all'attivit professional activity.
In order to exercise the right of withdrawal you need to tell Muto 192 S.r.l., within 14 working days from receipt of goods, the will to terminate the contract with the following modes :
Within three working days of receiving the notice of withdrawal, Muto 192 S.r.l. invier to the Customer, at the address indicated in the order or request for withdrawal, the Return Authorization Number (RMA) that identificher the practice.
Within 14 working days of receiving the Return Authorization Number (RMA), the Customer provveder Will Ship to:
Muto 192 S.r.l.
MARZANO DI NOLA (AV) VIA Nazionale Loc.Torre 1 Zip code 83020
the product carefully packed in original packaging and complete with all accessories, instruction manuals and everything in origin content, packaging indicating the Return Authorization Number (RMA) assigned by Muto 1920 S.r.l.
Muto 192 S.r.l. provveder to refund within 30 days from the date on which He became aware of the right of withdrawal by the customer. In the case in which the product is Th It was delivered to the customer, Muto 192 S.r.l. provveder to reimbursement after successful return of the product and verification dell'integrit of the same.
For purchases made with one of the following modes payment:
Muto 192 S.r.l. proceed to reimbursement by bank transfer.
For purchases made by payment by Credit Card refund will be executed through a transfer of the transaction directly on the credit card.
For purchases made through PayPal payment refund sar performed by crediting the account of the customer.
For purchases made through payment coupons / gift cards the customer will have the right to restore the good.